How we handle website and enquiry information.
This policy explains what information Block Security Solutions (Pvt) Ltd may receive when you use this website or contact us, and how that information is used.
Effective date: 22 June 2026
Information we may receive
When you call, message us through WhatsApp, request a quotation or otherwise contact us, you may provide your name, telephone number, site address, project requirements, photographs, equipment details and other information relevant to the enquiry.
How we use information
We use information to respond to enquiries, assess requirements, arrange site visits, prepare quotations, deliver contracted work, provide support, maintain business records and comply with applicable legal or accounting obligations.
Sharing and disclosure
We do not sell customer information. Information may be shared with employees, installers, suppliers or service providers only where reasonably necessary to prepare or deliver the requested solution, support the system, process business records or comply with law.
WhatsApp and external services
When you use WhatsApp or another third-party service, that service processes information under its own terms and privacy practices. Links on this website may take you to third-party services that Block Security Solutions does not control.
Retention and security
We retain information only for as long as reasonably required for the enquiry, contract, support obligation, warranty record, accounting requirement or legal purpose. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to correct or delete information that is not required for an active contract, warranty, accounting or legal obligation. Contact us using the telephone numbers or address shown below.
Contact
Block Security Solutions (Pvt) Ltd, No. 95, Colombo–Chilaw Main Road, Bolawatta, Waikkala, Sri Lanka. Telephone: +94 77 749 5455 or +94 76 912 5918.